WE'RE HIRING
Want to work for a fast growing electronic music inspired online streetwear label? Please send CV's to clothing@wastedheroes.com or apply through Indeed. We'd love to hear from you.
.............................
JUNIOR GRAPHIC DESIGNER
We are looking for a dynamic and creative Junior Designer which a strong knowledge of social media content creation to join our team in Liverpool City Centre. In this role, you will collaborate closely with our Owner/Director, who is also a graphic designer, on a variety of projects, ranging from online content to t-shirt designs. This opportunity is perfect for someone passionate about design and eager to grow in a supportive, team-oriented environment. The ideal candidate will have a keen eye for detail and strong design skills. Whether you're a recent design graduate or a designer with a strong portfolio, we'd love to hear from you.
Role and Responsibilities:
Designing and updates of marketing emails.
Website graphic updates.
Designing Facebook and social media ads.
Creating social media reels.
Designing t-shirt graphics.
Create new ideas: Look at ongoing streetwear and graphic trends.
Photographing assets for social media.
Social media content ideas.
Skills & Qualities:
Excellent knowledge of Adobe Creative Suite particularly Photoshop and Illustrator. Premier Pro experience a bonus.
Knowledge of visual components: Strong grasp of design fundamentals such as typography, colour theory, and composition.
Maintain control of core design elements of our brands, using brand guidelines to ensure consistency across all designs.
Excellent attention to detail.
Excellent organisational and time management skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to take direction and constructive criticism.
An excellent portfolio showcasing your design skills.
Understanding of social media visual trends and contribute ideas.
Able to create social media videos.
Desirable:
An interest in club culture.
An interest in fashion or streetwear.
An interest in photography.
Social media reels and story knowledge.
.............................
CUSTOMER CARE & ORDER FULFILLMENT ASSISTANT
FULL TIME : LIVERPOOL
We are looking for an enthusiastic, proactive and hands-on individual with Customer Service experience to join the team at our studio in Liverpool City Centre.
The position would be responsible for all aspects customer interactions (e-mail and social media) along with supporting the business in other areas that are needed based on workload, including but not limited to - order fulfilment, delivery processing and stock management.
The ideal candidate would be an energetic and enthusiastic team player who is willing to be flexible to ensure the smooth running of the company operations whilst always ensuring a premium customer experience.
This is your chance to be part of an exciting, expanding independent business and play a crucial role in Wasted Heroes.
Role and Responsibilities:
Respond within 1 working day to customers queries across all platforms
Actively seek solutions to customers questions and ensure premium experience
Communicate and co-ordinate with studio team to ensure customer expectations are being met
Support with processing of incoming deliveries including overstock
Monthly stock take of blank garments and printed garments
Manage customer refunds and exchanges from beginning to end
Stock Management
Order fulfilment
Delivery processing
Essential:
Customer service skills (minimum 1 year)
Excellent email communication skills and knowledge of Office 365
Strong administration skills
Hardworking, reliable, and punctual
Proactive and self-motivated
Ability to pay close attention to detail
Able to work under pressure towards deadlines
Flexibility and ability to adapt to change
Desirable:
Knowledge of Shopify system
Experience of working in online retail
Experience of logistics