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    We’d like to explain how we work here at Wasted Heroes and when you should expect your order.
    We’re a small independent label and are proud of our hands-on personal approach by designing, screen printing, photographing and distributing all garments from our cosy Liverpool based studio.

    Screen printing is an art form we’re really passionate about and it’s the backbone of Wasted Heroes. Doing everything in-house gives us the freedom to experiment with design ideas or garment styles and release new designs more frequently. We use environmentally friendly water-based inks as opposed to harmful solvent based plastisol inks and are proud to do our bit for the environment.

    We do keep small amounts of our more popular designs in stock but the majority of items are printed to order.
    This might seem like a more time consuming way of working but there is reasoning behind our methods. Most labels have a small collection of maybe 10 designs and it makes sense for them to keep stock pre-printed and ready to post. We want to give you more choice and at last count we had over 60 designs available in over 180 variations. Printing on demand helps us keep our stock levels down and gives you more choice.

    Here’s how our week works…
    We aim to have your order dispatched within 2 to 3 working days but on occasions or busy periods this may take a little longer.
    We print every Tuesday, Wednesday and Thursday. We post out orders every Wednesday and Friday. For example, if you place an order Monday we’ll print it Tuesday and dispatch it Wednesday. Order an item Wednesday it’ll be printed Thursday and dispatched Friday. Hopefully this makes sense now!

    If you are ordering something for a present or a night out and want to be sure you will get it in time, please feel free to contact us or pop a note on your order and we’ll do our best to make sure you get it on time.

    All UK orders are posted 1st Class Royal Mail and international orders via Royal Mail Airmail. UK orders take 1 to 2 working days to arrive and please allow 10 working days for international orders.

    UK – Postage Cost
    For UK postage we charge £2.50 for items up to £24.99 (e.g. t-shirts), then a flat rate £3.50 for items above £24.99. Free delivery if you spend £45 or more.

    Rest Of The World – Postage Cost
    For any other country we charge £4.00 for items up to £24.99 (e.g. t-shirts), then a flat rate £5.50 for items above £24.99. Free delivery if you spend £95 or more.

    We gladly accept returns and exchanges. Please contact us with your issue before sending the return. Only unworn, unwashed merchandise is eligible for return unless defective. Once your item arrives back, we will refund your payment less shipping costs or post out your replacement garment.

    We really like to get to know our customers and many have become good friends over the years. Feel free to get in touch with any questions or even just to show us your support. We really love doing this and want to keep our loyal customers happy.

    Thanks for wearing Wasted Heroes!